Call Conferencing
Accessing Conference Plus
Conference Contacts
Conference plus quick overview
Creating a conference
Creating and configuring a conference template
Managing Conference users
View scheduled conference calls
Fax Solutions
Hosted Payment PBX
Report Suite
Barring Callers
Call Queuing
External Number Delivery
Hosted PBX Overview
Hunt-Groups
IVR Call Flows
Inbound PBX Numbers
Live Call Monitoring
Mobile Softphone App
Number Assignments
PBX Service Schedules
PBX Voicemail
Quick Start Guide
Special Dates
Management Portal
Number Management
Accessing Number Management
Assigning New Numbers
Assigning Services
Number Manager and Ordering new numbers
Number Pool
Quarantining Numbers
Viewing your reserved numbers
Accessing Portal Sub Accounts
Adding & removing services to portal users
Call Recording Playback Guide
Create a Customer Records database
Create new sub account
Creating & removing new portal users
Delete Sub Account
Email Groups
Emergency Contacts
Enable / Disable dialed destinations
FTP Servers
Porting numbers to BCH
Remove Portal Users
Support requests
Number Translation Service
Adding a new service
Assign Service to a Number
Secure Payments
Service Configuration
Service Setups
Pay-By-Link (PayTel Unite)
Payment Phone
Payment Phone User Site
Call Control
Call History
Card Payments
Colleagues
Contacts
Dashboard
Follow Me (Call Divert)
Missed Calls
Monitoring
Payment Link
SMS Messages
User Extensions
Voicemails
Your Details
Portal Setup & Configuration
Company Contacts
Create new softphone user
Direct Destinations
Global Settings
Managing Destinations
PBX Reporting Suite
Troubleshooting Issues
Call Controls (Hold & Transfer Options)
Overview
Payment Phone Download
Payment Phone Setup
Payment Phone Userguide
Payment Solutions
Assist
Audio Confirmation
Caller Assistance
Failure Attempts
How Assist Works
Introduction
Originating Number
SMS Notifications
Transaction Value
Virtual Terminal
Assign PCI Services
Enable Stripe Account for MOTO Payments
Multi-gateway Virtual Terminal
Union+ Live Call - Card Payment Solution
Virtual Terminal V3 (Beta)
RNP Services
Reference: API Guides
Legacy APIs
Add Working Hours
CLI Barring
Call Recording
Click 2 Dial
Destination Update
Dialler
Dialler Lead Removal
Dialler V2
Dialler lead
List Working Hours
Number Assignment API
Out Going Messages
Remove Working Hours
Search Numbers
Service Setup
Update Label
Update Working Hours
Voicemail Update
Payment Solutions Administration
API for adding customer records
API for deleting customer records
Multifactor Authentication Service
SMS Batch API – REST Interface Specification
SMS Broadcast API (HTTP)
SMS Broadcast APIs (REST)
Virtual Terminal Integration
Virtual Terminal Integration V2.0 (Beta)
XML Transaction Report
Reference: General
Important notice for receiving international calls
Important notice for routing international calls
Payment Gateway Integrations
Payment Gateway Test Card Numbers
UK and International Numbers
Website Privacy Policy
SMS Solutions
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