Introduction

Updated by BCH Digital Support

Fully automated and user-friendly, Assist provides a straightforward method to process credit and debit card payments by telephone. Its PCI-DSS compliant platform ensures all payments are fully de-scoped from PCI regulations. Entirely Cloud-based, Assist will comply with all on-going and future PCI requirements without causing disruption to your organisation.

Assist's fully configurable and feature-rich capabilities mean it can be tailored precisely to fit your organisation’s requirements. Payments can be made quickly and securely, 24/7, without the need for direct contact with customer service agents, and without compromising your ability to deliver an outstanding customer service.

Easy to configure and easy to use, it can handle a variety of situations where card payments are accepted by telephone.

This user guide will help you set up Assist quickly and easily


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