Searching created appointments
You can search for an appointment by the recipients name, number, between appointment dates and any Mail Merge item.
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When you find the appointment you are looking for click on the View button
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You will now have the opportunity to class the appointment as Attended, DNA (Did Not Attend) or Cancelled.
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This will mark the entry on the Search page from Scheduled to which ever class you clicked, eg if you click Attended:
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If you have any email addresses setup in the Template Setup an email will also be sent to that address.