External Number Delivery

Updated by RM

The primary call delivery method from the Hosted PBX is through to your own users via SIP Softphone and Handsets, but there may be in occasions when calls need to be delivered to external users via third party solutions.

When this is the case, you can create an external destination to be used within the Call Flows:

Once a new number has been added you can change the configuration settings:

These settings include the Maximum Concurrent Calls, which when applied to a number ensures that we limit the simultaneous calls, with further calls diverted to the Failure Action within the Call Flow settings.

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