Creating and configuring a conference template

Updated 8 months ago by BCH Digital Support

Click on Templates in the service sub menu

Click on Add+ and give the template a name then click Save.

You can now configure the conference template:

Owner: Make this template available to any one or to a specific User.

Record Call: Recorded conferences are saved in the Call Recording service.

Caller Arrival: Choose between having callers join silent, by beep or having them record their name.

Caller Departure: Choose the same options as Caller Arrival.

Start Conference: Start the conference when the first person arrives or start the conference only when the chairperson arrives.

If you choose first person to arrive, 1 participant pin will be generated when you create a conference using this template.

If you choose to wait for the chair person, both a chairperson and participant pin will be generated when you create a conference using this template.

Allow Auto-Dial: By default this is inbound only. If you want to set this conference to automatically dial a list of numbers at a specific date and time with occurrence, choose Auto-Dialling.

Outbound CLI: What number do you want presented on calls if you've allowed Auto-Dialling.

Outbound Intro: On Auto-Dial calls, choose what the person will hear first when they answer the call. You can upload audio in to the Audio Database service under Call Handling.

Access Numbers: Shows the numbers you've assigned to this template.

Assign Numbers: Choose a number to assign to this template.

You can now move on to Creating a conference.


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