Quarantining Numbers

Updated 3 months ago by BCH Digital Support

If a number has ported away or a customer no longer needs it it can be quarantined. In the customer wants the number back quarantined numbers sit in a restricted pool for 6 months before being released to other customers.

You can quarantine any number on a sub account from your master account.

Go to Number Management

You can now search by Account, Platform, Service, Number and Description.

For single number quarantine find the number you want and then click Edit

For multiple number quarantine click Select on all the numbers you want to quarantine then click Edit Selected

You can now click on the Quarantine button


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