Transaction Reports: Portal

Updated by BCH Digital Support

For configuring end of call transaction reports see this artle here.

How does it work?

This service allows you to view transaction data on the portal for the day, week, month or custom times.

Accessing the service

You can access this service by going to Card Payment Processing > Transaction Reports

Report

Timeframe

You can quickly choose predefined periods for looking at all transactions.

Gateway selection

If you have more than one gateway you can select which to choose transactions from here.

Selecting the search Icon:

Will allow you to filter transactions based on this criteria:

Download

Click on the download icon to download a CSV of the currently viewed transaction data.

Summary

This sub menu option provides a breakdown of transaction data for the given time period.

Automated transaction reports

Setup transaction reports to be sent via email of FTP.

Click on New Report in the top right, then choose to setup the report based on the below options:

Report Type

Gateway

Reports are gateway specific

Specific Gateway Key

If you have multiple setups of the same gateway you can specify this here. Check with support what you need to enter.

Period / Time

For what period of time do you want to receive the transaction data and at what time.

Format

CSV or Excel file.

Delivery

Choose between Emailing a single address, an email group or FTP upload.

FTP Server

FTP server setups can be created in Call Handling > Global Settings > FTP Servers

XML Reports

This will show the POST and response from the destination endpoint. You will also be able to resend any failed POST request.


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